Very good
7.7 /10

Score from 488 reviews

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Map - Hays Suites Hotel - GPS: -1.293533, 36.786054
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Hays Suites Hotel, Nairobi

★★ Reviews, photos, room rates, address, contact
  • Wood Avenue, 00100 Nairobi, Kenya - View on map
7.7 /10
Very good
Free parking on site
Wi-Fi is available free of charge in every room of our property
Property type: Hotel
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Ideally set in the Kilimani district of Nairobi, Hays Suites Hotel offers a convenient location just 5 km from the Kenyatta International Conference Centre and 6.3 km from the Nairobi National Museum. If you're an art enthusiast, the Shifteye Gallery is only 1 km away, making it easy to indulge in local creativity. Each accommodation provides lovely city views and guests can unwind on the terrace, enjoying the fresh Nairobi air.

At this cozy 2-star hotel, you’ll find a warm welcome from the 24-hour front desk, as well as helpful services like airport transfers and room service. Stay connected with complimentary WiFi available throughout the property.

The rooms at Hays Suites Hotel come well-equipped with a comfortable seating area, a flat-screen TV featuring satellite channels, and a safety deposit box for peace of mind. Each private bathroom is stocked with a bidet, free toiletries, and a hairdryer – after a long day of exploring, you’ll feel right at home.

Start your day with a delicious à la carte or continental breakfast, or visit the hotel's restaurant to sample delightful dishes from African, British, and Ethiopian cuisines. For those with dietary preferences, vegetarian, dairy-free, and halal options are happily accommodated.

Golf lovers will appreciate the Royal Nairobi Golf Club just 2.7 km from the hotel, while nature enthusiasts can explore the Nairobi Arboretum, located a mere 3.5 km away. And when it's time to catch your flight, Wilson Airport is only 6 km from your doorstep.
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Room Types

Deluxe Double Room Description, photos, price, amenities

See photos of the Deluxe Double Room
Room standards
  • fan,
  • private entrance,
  • waste bin,
  • wardrobe/closet,
  • tumble dryer (for clothes),
  • non-feather pillow (synthetic),
  • mosquito net,
  • travel adapter,
  • feather pillow,
  • tile/marble flooring,
  • soundproofed rooms,
  • cleaning supplies (e.g., for kitchenette),
  • clothes drying rack,
  • iron,
  • ironing facilities (iron and ironing board),
  • extra-long beds (over 2 metres),
  • work desk,
  • safe deposit box,
  • baby cot/crib,
  • seating area,
  • clothes rack
Sanitary facilities
  • slippers,
  • bathtub or shower,
  • complimentary toiletries,
  • bathrobe,
  • conditioner,
  • hairdryer,
  • bidet,
  • shower,
  • private bathroom,
  • body soap,
  • toilet,
  • shampoo,
  • toilet paper,
  • shower cap
Property technology & media
  • streaming services (e.g., netflix),
  • satellite tv channels,
  • television (tv),
  • cable tv channels,
  • flat-screen tv,
  • telephone,
  • pay-per-view channels
Dining & bars
  • coffee machine,
  • refrigerator,
  • electric kettle,
  • tea and coffee making facilities
Paid extra services
  • wake-up call/alarm clock,
  • towels/bed linen (extra charge if not standard),
  • key card access,
  • bed linen,
  • wake-up service,
  • towels,
  • key access
Location & local attractions
  • quiet street view,
  • view,
  • landmark view,
  • city view
Accessibility for disabled guests
  • upper floors accessible by lift (to room),
  • walk-in shower (no step),
  • lift access (to room),
  • entire unit wheelchair accessible,
  • raised toilet
Property safety & security
  • carbon monoxide detector,
  • fire extinguisher (in room/apartment),
  • smoke detector
Security systems
  • air purifier
Social distancing guidelines
  • individually controlled air conditioning for room
Disinfection & cleaning procedures
  • hand sanitiser (in room)

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious double room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit is equipped with 1 bed.

Economy Double Room Description, photos, price, amenities

See photos of the Economy Double Room
Room standards
  • fan,
  • waste bin,
  • feather pillow,
  • mosquito net,
  • soundproofed rooms,
  • tumble dryer (for clothes),
  • seating area,
  • work desk,
  • tile/marble flooring,
  • extra-long beds (over 2 metres),
  • safe deposit box,
  • clothes rack,
  • ironing facilities (iron and ironing board),
  • cleaning supplies (e.g., for kitchenette),
  • private entrance,
  • wardrobe/closet,
  • clothes drying rack,
  • baby cot/crib,
  • non-feather pillow (synthetic),
  • travel adapter,
  • iron
Sanitary facilities
  • complimentary toiletries,
  • bidet,
  • shampoo,
  • conditioner,
  • hairdryer,
  • slippers,
  • toilet,
  • bathrobe,
  • bathtub or shower,
  • shower,
  • private bathroom,
  • shower cap,
  • body soap,
  • toilet paper
Property technology & media
  • cable tv channels,
  • pay-per-view channels,
  • satellite tv channels,
  • television (tv),
  • telephone,
  • flat-screen tv,
  • streaming services (e.g., netflix)
Dining & bars
  • refrigerator,
  • electric kettle
Paid extra services
  • wake-up call/alarm clock,
  • key card access,
  • towels,
  • towels/bed linen (extra charge if not standard),
  • key access,
  • wake-up service,
  • bed linen
Location & local attractions
  • landmark view,
  • quiet street view,
  • view,
  • city view
Accessibility for disabled guests
  • walk-in shower (no step),
  • upper floors accessible by lift (to room),
  • lift access (to room),
  • entire unit wheelchair accessible
Property safety & security
  • fire extinguisher (in room/apartment),
  • carbon monoxide detector,
  • smoke detector
Security systems
  • air purifier
Social distancing guidelines
  • individually controlled air conditioning for room
Disinfection & cleaning procedures
  • hand sanitiser (in room)

Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious double room offers a private entrance, soundproof walls, a seating area, a flat-screen TV with streaming services, as well as city views. The unit provides 1 bed.

Choose your ideal room at Hays Suites Hotel

Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:

  • Deluxe Double Room
  • Economy Double Room

Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.

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Reviews

Before booking, check other guests' reviews

Reviews will help you better prepare for a pleasant stay!

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Facilities and services

General property information General property information

parking available, pets are welcome, complimentary parking, on-site parking

Hotel services offered Hotel services offered

comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access

Dining & bars Dining & bars

on-site restaurant, in-room dining service, breakfast served in room, special dietary menus (on request), grocery delivery service, children's meals

Transport & getting around Transport & getting around

convenient airport shuttle, shuttle service (surcharge applies), airport transfer (surcharge applies), airport meet and greet / pick up, convenient airport drop off, general shuttle transport

Reception & guest support Reception & guest support

24/7 front desk

Shared spaces for guests Shared spaces for guests

outdoor terrace area

Other property amenities Other property amenities

smoke-free rooms, comfortable pet bed, convenient pet bowls

Security systems Security systems

staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property, complimentary face masks available for guests

Social distancing guidelines Social distancing guidelines

seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed

Disinfection & cleaning procedures Disinfection & cleaning procedures

use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay

Food & drink safety Food & drink safety

safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries

Internet access

Complimentary wi-fi property-wide! The property offers internet services with both standard and free WiFi options.

Guest parking

Complimentary guest parking! The property offers free on-site parking facilities.

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Check-in, check-out, and payment policies

Check-in

From 14:00 Until 00:00 hours

Check-out

From 01:00 Until 12:00 hours

Children and extra beds

Guests must be at least 18 years old to check in. We welcome children of all ages.

Pets

Pets are not permitted.

Languages spoken
   
Contact methods
☎ telephone
@ E-mail

Map

 

Photo gallery

Guest reviews

Check guest reviews about Hays Suites Hotel
All reviews in one place!

7/10
Rooms are very large and cleaned, the Staff are very cooperative. Okay so like the place,is clean, big rooms - pretty comfy honestly. Staff? Polite and quick with answers when you call or whatever, that’s great in a busy spot like this. Food’s good too; breakfast was tasty enough to start your day right but no fancy fuss. Location's decent – easy to get around from here which helps if you're…well busy running around non-stop. Wifi works fine, didn’t drop once while juggling stuff on phone.Fail² maybe but really nice spot if you need simple stay without headaches…yeah that about it!

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Frequently Asked Questions (FAQ)

Yes, guests have access to the Internet.
Social distancing and disinfection are enforced. Details on our website.
Use the GPS coordinates: -1.293533, 36.786054 to reach the destination.
The property is not fully adapted for children, but is welcoming to all.
Yes, the property offers various dining options. See the Amenities tab.
Absolutely! For guests arriving by car, Hays Suites Hotel offers convenient parking spaces.
Yes, we invite you to enjoy our on-site restaurant, which serves delicious local and international cuisine for all guests.
Of course, Hays Suites Hotel offers the convenience of ordering a delicious breakfast directly to your room via room service.
Yes, guests can take advantage of our professional room service to order selected meals and drinks directly to their room.
Yes, our staff undergoes regular training and strictly adheres to internal safety and hygiene procedures to ensure you have a peaceful stay.
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